Adventures in Babysitting the Babysitters

If you are like me, you hate the idea of your modem doubling as your gateway or access point. Of course, your ISP loves it because they can charge you more for shitty equipment than they normally do because it "has wireless built in" or "it's also a router".

I recently upgraded from Road Runner Turbo to Extreme. Now friends... I know for a fact that the modem I've had for years can handle the speeds of extreme because I've seen the speeds with my own eyes and I know people who are still getting those speeds out of them. So when Time Warner told me I had to "upgrade" to the UBEE DDW3611 if I wanted to get Extreme tier speeds, I said, "Ok... whatever."

Then came the kicker, "The new equipment has wireless built in and we have to charge you an installation fee for that." says the script monkey on the other end of the line. Of course, I told him I didn't want their wireless and wasn't going to use it even if it was here but that didn't matter. All I wanted was a modem, not their gateway and not their wireless AP. Oh well... $17+ "upgrade fee" (seriously...) and $40 for "Wireless installation fees"... when you are done laughing, read on. So I said, "Fine. Schedule it." (knowing damn well I wasn't going to pay the extra fees for wireless).

Fast forward to installation day... the "tech" (which is insinuating that there was anything technical about the guy... believe me, there was not) shows up on time, believe it or not! Unfortunately, he doesn't have the new modem... nice. All he has is a digital HD box for the TV. I explained to him that the only reason he was at my house was to upgrade the Internet and that I couldn't care less about the TV... the only reason the TV was changing at all was because it made my bill cheaper to upgrade from basic to digital (We don't watch much TV at all).

So after the guy hanging out at my house half the day waiting on someone to bring him a modem, he pulls out the biggest blue monster modem I've ever seen... the UBEE DDW3611. Now, When this guy showed up, I explained to him (just like I explained the the customer service rep) that I didn't care about the wireless and that all he had to do was get the wired connection working. I even told him that if he turned on the wireless, I would turn it off... I didn't want them coming to my house, dumbing down my network security and then leaving! So what does the guy do when he finally gets to "installing" the new modem? He plugs in the power... he plugs in the coax... he takes out his cell phone and makes a call. He tells the guy on the other end the mac address of the modem and the guy on the other end logs in for about 20 seconds and he's done. What did the guy on the other end do? He set it to WPA and set the key to my phone number... Done... $40 please.

The self proclaimed "tech" insists that I test the wireless so to shut him up, I connect the Macbook to it and load up Google. He says, "Ok, looks like I'm all done here."

This is the point where I stopped being nice... no not really... this is more the point where I stopped being tolerable. I once again explained that he was not done until he got the wireless turned off and the wired connection working. That is when he finally admitted that he had no clue how to do anything with the equipment except plug it in. Nice huh?

So... I asked for the login info. Raise your hand if you think he knew it. PUT YOUR HAND DOWN.. THE GUY WAS OBLIVIOUS! So began his crash course in hooking the damn thing up... yeah... I'm expected to pay him for me doing his job... right.

I finally just made sure I could get an IP from the damn thing on a wired connection then sent him on his merry way. Once he was gone was when I started really getting into the modem. In the end, I finally got into the thing, disabled the wireless and bridged the connection. So now, it is just a modem and my network is back to normal... just faster.

I started writing this with the expectation of describing the steps to bridge the UBEE DDW3611 but apparently I had a rant in me that I needed to get out... sorry.

My next post will be how to bridge the UBEE DDW3611 WITHOUT having the permission needed to do so.

Stay tuned.

Recently Added Photos

Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff Angie and I headed to New Jersey for Monster Mania Con 19 this year We had a blast met lots of people and bought lots of stuff